Le Boutique Fitness Privacy Policy

Effective Date: [05 November 2025]

ABN: 82 682 238 035 | Address: Unit 3, 150 Stirling Highway, Nedlands WA 6009 | Email:concierge@leboutiquefitness.com | Phone: 0493 799 174

1. Purpose and Commitment

Le Boutique Fitness respects your right to privacy.

We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) when collecting, storing, and handling personal information.

This policy explains how we collect, use, disclose, and protect your personal information as a client, member, website visitor, or service user.

2. Information We Collect

We may collect the following personal information when you join, contact us, or use our services:

Full name, date of birth, address, phone number, and email.
Payment and billing details (processed securely via third-party payment providers).
Health and fitness information you provide to support safe training and recovery participation.
CCTV footage recorded for security and safety purposes.
Emergency contact information.
Information about your use of our website (analytics, cookies, IP address).
Preferences regarding marketing and media consent.

We do not collect sensitive information unless it is necessary to provide services (e.g., medical clearance or health disclosure for recovery use).

3. How We Collect Information

We collect information through:

Membership forms, online registrations, and email enquiries.
Health and safety declarations completed in person or digitally.
CCTV monitoring within our premises.
Our website (through contact forms, cookies and analytics).
Third-party service providers that assist with billing and communication.

4. Use of Information

Your personal information is used to:

Administer memberships, bookings, and billing schedules.
Provide safe gym and recovery services.
Communicate about classes, promotions, and facility updates.
Ensure member safety and emergency response.
Improve our services and customer experience.
Comply with legal and regulatory requirements.

If you opt in, we may use your email address for marketing newsletters and updates. You may unsubscribe at any time.

5. Disclosure of Information

We may disclose personal information to:

Trusted service providers (such as payment gateways, email systems, software and IT support providers) who assist our operations under confidentiality agreements.
Medical professionals in the event of an emergency.
Government agencies or authorities as required by law.

We do not sell, rent, or trade personal information to third parties.

6. Security and Storage

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

Information is stored securely in password-protected systems and encrypted databases.

When information is no longer needed, it is safely deleted or de-identified.

7. CCTV and Photography

CCTV operates throughout the facility for security and safety monitoring.
From time to time, promotional photography or video content may be captured within the facility.
Members can opt out of appearing in marketing materials by notifying us in writing.

8. Cookies and Website Analytics

Our website uses cookies and tracking tools (Google Analytics and similar services) to collect non-identifying information about how visitors use our site.

Cookies can be disabled via your browser settings; however, this may affect functionality.

9. Access and Correction

You may request access to or correction of your personal information by emailing concierge@leboutiquefitness.com.

We will respond within a reasonable time and may require proof of identity for security purposes.

10. Overseas Disclosure

We generally do not disclose information overseas. If we ever do, we will ensure the recipient complies with Australian Privacy Principles.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in operations or law. The latest version will always be available on our website and will include the “Effective Date” above.

12. Contact Us

For any privacy questions or complaints, please contact:

Le Boutique Fitness

📧 concierge@leboutiquefitness.com 📞 0493 799 174